QSafe update guide.

We can update you to the latest version - or transfer to a new PC - here is how.

2019 version  2020

  1. Select Backup and Save.
  2. Save to a convenient place, ideally a Dropbox folder (Google Drive, One Drive, or similar) or just to your desktop. This is just in case you make a mistake.

We are now going to place a copy of the backup file into a folder on the desktop.


  1. Create a folder on the Desktop called:   QSafeBackup
  2. Copy your backup from its safe folder, and paste it in the folder called QSafeBackup.
  3. RENAME the file to           backup.zdx



The QSafe update can be done as often as you like. You might need to request an updated software key.

Open your new version

  1. Download and open the new version. DO NOT DO THIS UNLESS YOU HAVE DONE A BACKUP - YOU WILL LOSE YOUR DATA
  2. Start the setup process - choose Q-Safe or Q-Safe PRO.
  3. Select the option "update Q-Safe to a new version"  . .
  4. Select "Proceed". The QSafe update will carry on automatically. Follow the screen prompts.
  5. If you get the message "No fields are defined in the data source" - select OK
  6. Enter your license key when asked to do so, of go to the COMPANY DATA section and add the key there.
  7. CALL US IF YOU NEED HELP!  Help is free.   Office hours 07:00 to 17:00.   After hours, try message or email.